All payments are required in full. 

Commisioned pieces will require an intial deposit and the balance is due on completion, before the item is sent or on collection.

Payment for repairs, alterations and valuations are required on completion, again either before being sent or on collection.


Orders will be sent within 7 days of cleared payment unless otherwise stated.  Please contact us if you require the item sooner as we can normally arrange this. (excludes commission work, details of completion dates will be given when ordered)

We post all our jewellery by royal mail recorded or special delievery (UK only, for details of international orders see below) which requires the the parcel to be signed for.

We will send you a confirmation email on the day of shipping including the tracking number so that it is possible for you to see the progress of your order.

 International Orders:

We are happy to ship internationally.  This can take up to 10 working days.  Cost: Europe £8.50, Rest of world £10.95. All parcels will need to be signed for.

Items will be sent once payment has cleared.  We will send you a confirmation email once item has been shipped. 

For high value orders further security checks will be made before item is shipped, in some cases proof of identification maybe required.

We will not except reasonsbility for any import duty or added tax when arriving in the desinated country, please refer to your countries rules and regulations for details of any extra costs that may be applicable. 

To help against fraudelant orders:
We will only ship to the billing address.
We will require a land line telephone number, a mobile number alone is insufficient.
Only one card can be used for a single transaction.
  Please contact us for further information.